Product FAQs & User Manuals
Sustain Glass Screen Protectors
- Sustain Glass Installation Video
- Sustain Glass User Manual
- How do I properly dispose of my SUSTAIN GLASS Screen Protector?
- Can I recycle my SUSTAIN GLASS Screen Protector?
- Why don’t you make SUSTAIN GLASS Screen Protectors for Android phones?
- What if my phone screen breaks although SUSTAIN GLASS Screen Protector installed?
APOLLO Wireless Stand
- Can I use a case on my phone when charging with APOLLO Wireless Stand?
- What if APOLLO Wireless Stand is not charging my phone?
- How does APOLLO Wireless Stand charging speed compare to traditional wired chargers?
- User Manual for APOLLO Stand
- Can I use the APOLLO Wireless Stand outside the United States?
- Does APOLLO Wireless Stand emit any harmful radiation?
APOLLO Wireless Pad
- What does the LED on APOLLO Wireless Pad indicate?
- Can I use a case on my phone when charging with APOLLO Wireless Pad?
- What if APOLLO Wireless Pad is not charging my phone?
- How does APOLLO Wireless Pad charging speed compare to traditional wired chargers?
- Can I use the APOLLO Wireless Pad outside the United States?
- Does APOLLO Wireless Pad emit any harmful radiation?
APOLLO Duo Wireless Pad
- What does the LED light on APOLLO DUO indicate?
- Can I use a case on my phone when charging with APOLLO DUO?
- What if APOLLO DUO is not charging my phone?
- How does APOLLO DUO charging speed compare to traditional wired chargers?
- Can APOLLO DUO charge a phone and Apple Watch simultaneously?
- Does APOLLO DUO emit any harmful radiation?
CHAMP Lite Portable Charger
- What devices will my CHAMP LITE (5k) Portable Charger power up?
- How much power will my CHAMP LITE (5k) Portable Charger pass-through to another device while it’s connected to a power source to recharge itself?
- Can I charge my CHAMP LITE (5k) Portable Charger while it’s charging a device?
- How do I start charging my device once it’s connected to my CHAMP LITE (5k) Portable Charger?
- How do I charge my CHAMP LITE (5k) Portable Charger?
- CHAMP Lite Portable Charger User Manual
CHAMP Portable Charger
- CHAMP Series 2 Portable Charger User Manual
- What is USB-C PD?
- What devices will my CHAMP (10k) Portable Charger power up?
- How much power will my CHAMP (10k) Portable Charger pass-through to another device while it’s connected to a power source to recharge itself?
- Can I charge my CHAMP (10k) Portable Charger while it’s charging a device?
- How many times can I recharge my CHAMP (10k) Portable Charger?
CHAMP Pro Portable Charger
- CHAMP Pro Series 2 Portable Charger User Manual
- What is USB-C PD?
- What devices will my CHAMP Pro (20k) Portable Charger power up?
- How much power will my CHAMP Pro (20k) Portable Charger pass-through to another device while it’s connected to a power source to recharge itself?
- Can I charge my CHAMP Pro (20k) Portable Charger while it’s charging a device?
- How do I start charging my device once it’s connected to my CHAMP Pro (20k) Portable Charger?
Disc Case
- What if I drop my phone and the screen cracks?
- What should I do if my Disc Case starts to yellow?
- Is Disc Case recyclable?
- Does Disc Case work with a PopSocket?
- Will my phone wireless charge with a Disc Case on?
- How do I clean my Disc Case?
RALLY Car Charger
WALLY Mini (20W) & WALLY Mini Plus (30W)
WALLY Wall Charger (65W)
WALLY Pro Portable Wall Charger
PowerKnit Cables
3-Day (10K) Portable Charger
- 3-Day (10K) Portable Charger User Manual
- How many times can I recharge my 3-Day (10k) Portable Charger battery?
- What do the various colors on the LED indicator mean?
- Can I recharge my 3-Day (10k) Portable Charger while charging my device?
- How do I recharge my 3-Day (10k) Portable Charger?
- How do I know when my 3-Day (10k) Portable Charger is fully charged?
5-Day (13K) Portable Charger
- 5-Day (13K) Portable Charger User Manual
- How many times can I recharge my 5-Day (13K) Portable Charger battery?
- What do the various colors on the LED indicator mean?
- Can I recharge my 5-Day (13K) Portable Charger while charging my device?
- How do I recharge my 5-Day (13K) Portable Charger?
- How do I know when my 5-Day (13K) Portable Charger is fully charged?
8-Day (20K) Portable Charger
- 8-Day (20K) Portable Charger User Manual
- How many times can I recharge my 8-Day (20K) Portable Charger battery?
- What do the various colors on the LED indicator mean?
- Can I recharge my 8-Day (20K) Portable Charger while charging my device?
- How do I recharge my 8-Day (20K) Portable Charger?
- How do I know when my 8-Day (20K) Portable Charger is fully charged?
10-Day (26K) Portable Charger
- 10-Day (26K) Portable Charger User Manual
- How many times can I recharge my 10-Day (26K) Portable Charger battery?
- What do the various colors on the LED indicator mean?
- Can I recharge my 10-Day (26K) Portable Charger while charging my device?
- How do I recharge my 10-Day (26K) Portable Charger?
- How do I know when my 10-Day (26K) Portable Charger is fully charged?
Wireless Stand
- Is it safe to leave the Wireless Stand plugged in when not in use?
- Does the Wireless Stand emit any harmful radiation?
- Can I use the Wireless Stand outside the United States?
- How does the Wireless Stand charging speed compare to traditional wired chargers?
- What if the Wireless Stand is not charging my phone?
- Can I use a case on my phone when using the Wireless Stand?
Wireless Pad
- Wireless Pad User Manual
- Is it safe to leave the Wireless Pad plugged in when not in use?
- Does the Wireless Pad produce excess heat?
- Do you need to plug in the wireless pad to use it?
- Does the Wireless Pad produce excess heat?
- Does the Wireless Pad emit any harmful radiation?
Wireless Dual Pad
- Wireless Dual Pad User Manual
- Can the Wireless Dual Pad charge a phone and AirPods simultaneously?
- Can I use the Wireless Dual Pad outside the United States?
- Does the Wireless Dual Pad produce excess heat?
- Does the Wireless Dual Pad emit any harmful radiation?
- Can the Wireless Dual Pad charge a phone and Apple Watch simultaneously?
USB-C Cables
USB Wall Charger
- What should I do if the port stops functioning?
- Does the plug fold?
- Is the USB Wall Charger capable of powering my laptop at a fast-charging speed?
- Can I use the USB Wall Charger outside the United States?
- What if the USB Wall Charger begins charging my device(s) slowly?
- When plugged into an outlet, will the USB Wall Charger consume power?
Dual USB Wall Charger
- Is the USB Dual Wall Charger capable of powering my laptop at a fast-charging speed?
- When plugged into an outlet, will the Dual USB Wall Charger consumer power?
- What if the Dual USB Wall Charger begins charging my device(s) slowly?
- What should I do if any ports stop functioning?
- Does the Dual USB Wall Charger plug fold?
- Can I use the USB Dual Wall Charger outside the United States?